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Translation of Subtitles for the Pickbox Video-on-Demand Platform

(300,000+ subtitles)

The Client

Pickbox is a video-on-demand service offering a variety of TV shows and movies across multiple languages. To enhance accessibility and viewer experience, Pickbox required professional subtitling services for their extensive library.

The Project

The project involved translating and ensuring quality control of subtitles for over 25,000 minutes of running time. This included entire seasons of TV shows to be subtitled and quality-checked to meet the service’s standards and deadlines.

The Challenges

  • Volume and Workforce Requirements: The sheer volume of content and the need for a dedicated subtitling and QC team posed significant challenges, especially given that the required team size exceeded our existing capacity.
  • Tight Deadlines: The project required rapid turnaround times, adding pressure to both the recruitment and subtitling processes.
  • Quality Consistency: Maintaining high-quality subtitles across thousands of minutes of diverse content required meticulous attention to detail and consistency.

Our Solutions

Our approach to these challenges was multi-faceted:
  • Recruitment and Training: We scouted, tested, and signed up new linguists to expand our subtitling team. A skill-sharing initiative was set up between our experienced subtitlers and new recruits, ensuring a rapid upskilling process.
  • Clear Guidelines and Support: We developed clear instructions and performance metrics for subtitlers and provided round-the-clock support to address any issues immediately.
  • Quality Control Processes: We established robust quality control mechanisms to ensure that all subtitles met the high standards required by Pickbox, adjusting workflows as needed to give experienced subtitlers the final say on all projects.

The Results

This strategic approach enabled us to meet the demands of the project successfully, delivering high-quality subtitles that enhanced the viewing experience on Pickbox’s platform. Our ability to quickly adapt and scale up operations not only fulfilled the project’s requirements but also positioned us as a reliable partner for large-scale subtitling projects with our clients.